Agency Rankings

Every parent agency scored on the same 100-point framework, by fiscal year and peer size category.

Fiscal Year Size Category What do size categories mean?
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Scores follow the 100-point methodology on the Scoring Methodology page: Processing Time (30), Backlog Management (30), Cost Efficiency (15), Appeals Performance (10), Fee Collection (5), Staff Efficiency (5), Data Quality (5). Only parent agencies are scored to avoid double-counting subunits.

Cross-Cut Leaderboards

Who's fast, slow, generous, stingy, or cheap, independent of the weighted score above. Tiny agencies are excluded to keep the ratios honest.
Minimum Received (volume floor)
# Agency Size Category Processed Backlog Total Score
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